Privacy Policy

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information
• Account credentials
• Profile information
• Communication preferences

Usage Data

We automatically collect certain information about your use of our services:

• Log data and device information
• Analytics data and cookies
• User interaction metrics
• Performance data
• Error reports

We use cookies and similar technologies to enhance your experience and analyze site usage. You have full control over your cookie preferences:

• Essential cookies for core functionality (always active)
• Analytics cookies to understand user behavior (optional)
• You can withdraw or modify your consent at any time
• Cookies expire after 6 months and require re-consent

We use the collected information for the following purposes:

• Providing and improving our services
• Personalizing your experience
• Processing your transactions
• Communicating with you about updates
• Analyzing usage patterns and trends
• Ensuring security and preventing fraud

We implement specific, verifiable measures to protect your data:

• HTTPS throughout the product, and encrypted connections to cloud data warehouses
• Knowledge Hub documents encrypted by us before they reach storage, on top of platform encryption at rest
• Database credentials held in Google Secret Manager with an additional encryption layer
• AI-generated SQL validated as read-only before it reaches your database
• Workspace-scoped access control, verified server-side
• Files sent for analysis expire automatically within hours (four by default)

We never sell your personal information, and we do not share it with third parties for their own purposes. We may share it with:

• Service providers and sub-processors acting on our instructions under contract
• Legal authorities when required
• Payment processors
• With your explicit consent

Our Security page describes what is sent for analysis, what is stored, and how long it is kept.

You have the following rights regarding your data:

• Access your personal information
• Request data correction or deletion
• Opt-out of marketing communications
• Data portability
• Withdraw consent at any time

We may update this privacy policy periodically. Changes will be communicated through:

• Email notifications for significant changes
• In-app notifications
• Website announcements
• Updated policy publication date